RV Matrix Software Technologies: Imbruting Business Processes through AI
Ananth Karthik, CIO
The introduction of Artificial Intelligence tools has commutated the way businesses were wired ages ago. Current organizations incorporate various high-shield BI tools to harbor more benefits in business through automation of most of the processes. The application of ‘Process Automation Software’ assists them to transform the existing traditional data into digital systems. As a process automation company, RV Matrix brings leading-edge innovative AI-based tools into the banking units to automate their outdated brochure. With Productivity, Delivery, Cost, and Innovation as the core metrics, the company’s arsenal of products outsources the complexities by robotizing most of the process. Since its inception, RV Matrix’s acumen to augment human intelligence has abetted the pain points of several BPOs, specific to Banking, Finance, and Insurance vertical.
Starting off as an ERP Company in 2005, RV Matrix soon moved into AI space and emerged as a phase changer in robotizing BPOs services. On a growing note, the company has expanded its services to the eLearning and HR space for automating the recruitment process. To deliver such services, the RV management team has started a new venture called “Rana Technology Solutions” for launching SmartBench, a Just-In-Time recruitment product, that would completely transform the work portfolio in the hiring space. This product built with high-tech AI tools and BI efficacy will add great values to automate the HR operations through the talent analytics brochure.
RV Matrix brings leading-edge innovative AI-based tools into the banking units to automate their outdated brochure
Addressing the pain-points with a customer centric approach has always been the core portfolio of RV Matrix. “With automation as the key coin, we are open to endow all types of customized solutions that could aid our end-customers. But before that, we assay the Muda points of business and then clock in with a solution tailored to suit the complexities,” says Rajesh Gopalsamy Santhanam, CEO of RV Matrix. He further points out that RV Matrix also takes proactive steps to strengthen its clients’ privacy channel. For the same, the firm deploys its competent team at the project location and constantly fosters the intellectual property rights of the clients.
Adding to the products suite, RV Matrix has a monitoring system called Productivity Monitoring System. Built with self-learning adequacy and channeled through AI tools, the solution evaluates the key lagging points of BPOs to help them make strides in performance and productivity of the unit.
Since its inception, the company has succored its myriad solutions across various genre including healthcare units, real estate, and mobile products. Referring to one such case, Ananth Karthik, CIO, RV Matrix states that a top-notch BPM company in the retail unit approached RV Matrix as it was facing complexities to commence new processes and projects with the existing team as it was fully utilized. To improve the potency of the team, RV Matrix came out with a BI supported analytic tool that halved the utilization of resources and enabled the client to add more projects for further enhancing the output.
As a tech-driven company, RV Matrix constantly intends to beef up the centralized database, profile analysis, smart hire, and analytics with leading-edge AI tools. Karthik concludes, “We are in the AI space and envision continuing the same in future.”
“Invention puts you in the game and Continuous Innovation keeps you in the game” – CIO, RV Matrix.